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I have been train in Targeted Selection while working for Nestle. An interview team looks to build "STARS' for each person interviewed. Then the interviewer has to sell the person they interviewed to the rest of the team. STARS stand for Situation or Task, A action taken, R results. Most people tell good stories for the most part. The big missing piece is usually the results. Just like a News story about a home fire. We know the house fire started and the fire department put it out. The result for the family and their living space is not reported. So when you go into an interview have a couple of STARS in your pocket. This takes time and if you want the job you are interviewing for, it is time well spent. The best way to teach this is through personal examples. I have a purchasing manager at a power plant who was moved to the night shift for a few months. I had a hard time at first getting in touch with him to coordinate purchases and deliveries. Then I decided to set my alarm clock for 4am once a week just so I could call him right after his management meetings at 5 am. This lead to him being a much easier person to work with and increased his sales to my company. He also extended our contract for another two years because I had taken steps to give him what he wanted. Now that is a STAR that I love to use in an interview because it speaks to so many skills that employers are looking for. I still took the time to write it down and make it as short as possible to get the point across that I needed to make. I wrote it down on a 3 by 5 card and had it with me for my interviews. It was the best thing I could read while waiting to be interviewed. So remember to carry your STARS with you when you go for an interview. Having several is the best case scenario that way you can use the one that best fits the conversation during your interview. Also smile and be confident, even if you are anything but. Eye contact is important as well but, only about 6-10 seconds at a time. You can look at the bridge of your interviewer nose if his/her eyes at too intimidating. The most important thing you can do in make sure that this is the place you want to work judging by what the interviewer says to you about what will be expected of you. Try to gain a clear image of the job duties associated with this potential job. Don't be afraid to get up and say this is not what I want to be doing, sorry. That will give you huge credit with the interviewer and maybe a shot at the job you do want. Either way it's a two way street they can make an offer and you choose to accept or not. I've done this dozens of times and it is amazing how many people have no idea how to sell themselves.
Contributed by Amanda Joan Murphy Venezia
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